Have you ever felt crazy about your Bluetooth earphone and earphones case is very dirty and you can not find a suitable cleaning brush to clean your favorite Bluetooth earphone? And now there is multi-function cleaning pen to help far away from this trouble
Cleaning Assistant: The earbud cleaning kit could completely solve your troubles of cleaning headphones. Also would be an ideal gift for a person who often listens to music, each person’s own cleaning pen to maintain personal hygiene.
Lightweight and Portable: It is lightweight and easy to carry. It can be used anytime and anywhere. The airpods cleaning kit suitable for all airpods, most earbuds, phone, computer, tablet, camera and other digital products.
More Humanized: The airpod cleaner kit is designed with separate double-ended hidden design and made of environmentally friendly soft material, it will not damage those parts when you using, which is safe and durable.
Set type: Standard, Pro, Elite
Size:
- Standard: 14cm x 1.3cm x 2cm / 18g
- Pro: 7.5cm x 3.8cm x 1.8cm / 33.5g
- Elite: 9cm x 5cm x 3cm / 85g
Product material: ABS + metal + sponge + microfiber cloth
Standard
This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Standard Shipping from $4.95
Expedited Shipping from $14.95
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 10 – 15 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 3-5 business days (Monday to Friday).
Expedited Shipping: 7-10 business days.
C. Delivery Terms
We use Port Express to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@custommee.com
E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
F. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
No Hassle Returns and Refunds
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) :
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@custommee.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@custommee.com, then then we will take care of you.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should E-MAIL TO US FIRST – then we will give the direction on returning your product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
